ABOUT & SHIPPING
1-7-3, Ohtahonmachi, Minokamo, Gifu, 505-0042, Japan
[For International Shipping]
If you are interested in purchasing items on our website, please contact us via email at:
Our prices are indicated in Japanese yen (JPY) only.
Please let us know if you want to know the approximate price in your country currency.
We ship overseas by EMS. We charge price including tax, shipping cost, and handling charge (1,000〜1,500 JPY).
If you’d like to insure your purchase against damage, please let us know.
EMS shipping costs are determined by weight.
You will receive a shipping confirmation mail with tracking information upon order shipment.
NOTICE : Orders shipped to addresses outside of Japan are not charged the Japanese 8% VAT (Value Added Tax).
Your package may be subject to local import duties, VAT or tariffs. Payment of such charges is the responsibility of the recipient and is usually collected upon delivery. Customs policies vary widely from state to state and country to country. Therefore we suggest that you check the requirements in your country before placing an order.
We use PayPal for payments. We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
You are not required to have a PayPal account to purchase from us. If you already have a PayPal account you may use it. If you have an existing PayPal account please use the email address linked to the account when ordering. That will make payment more convenient.
Please inspect your order upon delivery. If you are not completely satisfied with your purchase, you may return it for a refund. Notification by email is required within 3 days of receipt of the shipment on all refunds. All items must be returned in "as-new" condition in their original packaging. Items that show wear and tear will not be accepted for refund. Buyer assumes responsibility for all return shipping fees as well as any other expenses incurred to return the item to Gallery crossing.
Prices on Gallery crossing are subject to change without notice.
We reserve the right to refuse or cancel any order in the following situations, without being liable for any damage or costs:
Your billing information is not correct or not verifiable.
We could not deliver to the address provided by you.
Purchases are being made for resale. We reserve the right to refuse bulk orders.